In a usability test your participant complete different tasks while using your prototype. The tasks should be as realistic as possible and something that your end-users would be presented to, if the products was launched.
The tasks can be very specific (e.g. You are visiting our website for the first time, you have some questions regarding our services and want to contact us, find our email address) or very open (e.g. One of your friends has sent you a link to a website, open the link and take a look around), depending on the assumptions you are testing.
With a usability test you can identify:
You can use Preely to conduct a remote, unmoderated usability test. When you do this Preely is the test facilitator. This means that all the things you normally do during a face-to-face, moderated test are done by the platform. We therefore ask you to set up tasks and ask questions via the platform.
Preely can also be used for both remote, moderated user tests and face-to-face moderated tests. In these cases the platform can be used to collect performance data (time on task, clicks, error rate, etc.), and you’ll be the facilitator.
Qualitative, quantitative or mixed methods
Data from a usability test can either be quantitative or qualitative. In Preely we automatically collect performance data during your test e.g. time on task, success rate (see Metrics). When you set up your test, you can ask questions throughout the test giving you different types of self-reported data e.g. insights into what they think about your solution, which design they prefer and why.
Mixed methods give you both qualitative and quantitive data. As an example you can have quotes from openened questions supporting the 'hard numbers'. Preely is a great tool for a mixed methods usability tests. When working with mixed methods it is important to notice that you need to follow the paradigm of quantitative tests, be very consistent regarding conditions, adhere closely to the plan and not change your test design. Since Preely is a platform for remote, unmoderated tests, you’ll not have bias from a facilitator.
1. Welcome your participants
We have written a short welcome to your participants. If you want to change it, just click ‘Edit’, then you can write your own personal welcome.
2. Add tasks and questions
This is where you truly set up your test. Click ‘Insert element’ and create different tasks and ask your participants questions.
When you want your participants to preform a task in your test, you add a task to your test. You write an introduction and then you formulate the task. Try to break down your tasks in small chunks.
Remember to set an end screen on your tasks. This can either be a:
When you want to ask your participant questions in your test, you add questions to your test.
Here you can choose between different answer types:
You can set all questions to be optional and you have the opportunity of including a followup question for both rating questions and multiple choice.